Refund policy
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30 Day Money Back Guarantee
If you’re not completely satisfied with your purchase from shop.atlantictechnology.com within 30 days of delivery, you can request a return by visiting https://shop.atlantictechnology.com/pages/general-inquiry and filling out the form. We’ll provide a shipping label, no questions asked. Return the product in its original condition, with all packaging and accessories, and we’ll issue a full refund once it’s received at our warehouse.
Bracketing Policy:
We do not allow bracketing of any kind. Bracketing occurs when a customer purchases multiple products—whether different versions of the same item (e.g., sizes or colors) or entirely different products (e.g., a pair of bookshelf speaker, a pair of tower speakers, and a soundbar)—with the intention of returning most or all of them after selecting one to keep or deciding to keep none. Any return or refund request identified as bracketing will be declined. To avoid this, we encourage you to contact our customer service team at customerservice@atlantictechnology.com for help choosing the right product before you buy.
Additional Notes:
Return Authorization: All returns require an assigned Return Authorization number.
Promotional Discounts: Refunds for products bought with a discount will match the amount you paid.
Bundle Purchases: For bundle discounts, all items in the bundle must be returned for a full refund. Partial returns will be refunded as the amount paid minus the MSRP of items kept.